Frequently Asked Questions

Ordering and Shipping

How do I purchase your patterns?

My patterns are sold as downloadable PDF files. Please visit this page for detailed information on how to purchase and download my patterns.

What happened to Google Checkout?

Google discontinued the Google Checkout payment option. Click here for more information.

What are your shipping fees?

I am pleased to offer complementary shipping for my kits via USPS First Class Mail for both domestic and international orders. If you need your order sooner or if you would prefer a different shipping carrier, please contact me. The customer is responsible for the expediated shipping charges.

I just ordered a kit. When will it arrive?

Kits will ship within 1-3 business days of the purchase, and will usually arrive within 3-7 days for domestic orders. International order arrival times vary by the destination.

 

Pattern Information

Can you explain your pattern difficulty levels?

I offer patterns at the following four difficulty levels:

Do you have any patterns available for free?

Yes! My free patterns are available on my patterns page.

Help! My computer crashed and I lost the PDF file! Can I get another copy?

Not a problem! Just contact me with your name and e-mail address, and I'll issue you another download link.

Can you send me a printed copy of a pattern?

Yes, for an additional $5 fee per pattern. Contact me and I will send you a custom invoice for the printed pattern.

I already bought your pattern, but now I want a kit! Can I buy a kit without the pattern?

Sure, please contact me and I will send you an invoice for the kit materials without the pattern.

Help! I'm stuck!

I'm always happy to answer any questions over e-mail! Please don't hesitate to contact me.

 

Bead and Jewelry Information

I used the same types of beads and followed your pattern exactly, but my version of this design looks different than yours. Why?

I tend to use relatively tight tension in my beadwork, so my designs can sometimes turn out differently if looser tension is used. Also, different lots of seed beads can lead to slight differences in color and size, even among the same size class (15°, 11°, 8°, etc). I generally recommend Miyuki and/or Toho brand Japanese round seed beads for my designs. Round Matsuno Japanese seed beads tend to have a boxy shape that does not work as well in my designs.

Where can I find the beads needed so that I can make your design?

Visit the Materials Resources list at the bottom of the pattern page for a list of online vendors who carry the beads required in my designs.

Where did you find this specific color of bead?

I purchase many of my beads at wholesale. A specific bead color can have a different color number from each vendor who sells it, so I cannot always determine if a bead from a retailer is the same bead available from my wholesale sources. For my designs that do not have associated kits, I will attempt to provide a retail source for a specific bead upon request.

I made a few pieces of jewelry using one of your patterns. Can I sell this finished jewelry?

I do permit my students to sell jewelry based off of my patterns, with some modest limitations. Please visit the copyright page for more information.

Do you sell finished jewelry?

Yes! Please visit my Etsy shop to see all my jewelry available for sale.