Shipping policy

 

Patterns

All patterns are delivered electronically as PDF files. Once the checkout process is completed, you will be directed to a separate page where you can download your purchased patterns. You will also receive a follow-up email with instructions on how to download the patterns. Please note that the pattern download links are specific for each customer. Please contact me if you are having any issues downloading your purchased patterns.

The customer is responsible for the software necessary to view PDF files, and for all the materials needed to print the pattern.

Unless otherwise noted, printed patterns are available only by request. Please contact me if you are interested.

Kits

Unless otherwise noted, kits are shipped in a bubble-lined mailer, usually within 1 week. Unless otherwise noted, kits do not include instructions; the corresponding pattern must be purchased separately.

Shipping service options include USPS and UPS, and DHL is also available for international destinations. Rates for these services are calculated at checkout and are based on the package size, weight, location, and delivery time.

Orders over $100 shipped to the United States qualify for free shipping!

For international shipments, customs paperwork is completed accurately and attached to each international order. The customer is responsible for any duties or fees such as VAT or customs fees. Please note that UPS and DHL may charge an additional brokerage fee for collecting these duties or fees. Customers who choose these services are responsible for this fee.